What kind of impression do you make? Do people remember you, and want to connect with you? Or will your business card become just a piece of clutter? Your... read more →
That car accident might have taken my smile for a time, but it gave me my life’s work. I regained consciousness to blinding lights on the operating room table.... read more →
In certain situations, personalities with Mystique have a certain advantage. They think before speaking. They observe. They watch. Mystique is the language of listening. These communicators edit what they say,... read more →
Right now, as I type this, I’m prepping for a segment on ABC’s “LIVE with Kelly and Michael” show. Want a sneak peek? I’ll be giving an insider scoop... read more →
Spam is usually something that clutters our inboxes with ads for fake Rolex watches. But the principles of spam apply to ALL communication: every meeting, every phone call, every comment... read more →
Do you know the Elf on the Shelf? He's Santa's naughty little helper. We caught the Elf on the Shelf provoking some mischief, here in this video for you. What... read more →
True story… The moment I walked on stage for a recent big speech, my microphone died. No sound. Yikes. How can you over-deliver for your client if the audience can’t... read more →
You’ve probably experienced that tense moment when conflict arises… when furious glances dart across the conference table, or screaming matches erupt in the hallway. (Awkward!) Yet, conflict can be a... read more →
We’ve all had that cringe-worthy board room feeling. Your heart is pounding. Your palms are clammy and your mouth is dry. It’s time to pitch your big idea, and... read more →
Have you ever experienced love at first sight? You were enamored. You were captivated. You hung on every word, and everything about him or her was wonderful. Everyone who came... read more →