Ummm... Uhhh... That's what a deadly pause sounds like on the phone. On an important call, stalling or fumbling for words weakens your listener's impression of your confidence and... read more →
A quick story from the archives... Oliver is a consultant for the food industry. He advises business owners on ways to make their brand more profitable. In this excerpt... read more →
A personal story... Last year, I experienced a brutal period of time. 😔 My mom was in the ICU. I lived in airports and hospitals. Didn’t see my kids... read more →