Sally Hogshead Topic Results
We’re all learning how to engage with each other in venues and settings we’ve never imagined.  I, for one, think it’s pretty great. Still, it takes some adjustment, awareness, and...
Ummm… Uhhh… That’s what a deadly pause sounds like on the phone. On an important call, stalling or fumbling for words weakens your listener’s impression of your confidence and conviction....
One blazingly hot summer day, I learned a big lesson. My two sons decided to do a lemonade stand. But instead of setting up the usual table on the sidewalk,...
When people are buying your products or services, believe it or not, they’re not necessarily buying that product or service. What they are paying for is a certain type of...
What if you could “read” other people? What if you could predict how a co-worker would make decisions? What if you could predict what they would do… maybe even before...
When you add value to your listener, you fascinate them. Fascination is an intense focus. And when you fascinate your clients, or your coworkers, they are focused on you and...
I regained consciousness to blinding lights on the operating room table. “You’ve been in a bad accident,” the surgeon said. I don’t remember much after that for several days. A...
You never forget your first recession.  Mine was after 9/11.  (I literally opened an ad agency on September 10th, 2001.)  Next came the 2008 crash. Marketing budgets were slashed. And...
One day, when my kids were young, they were all having a bad day. Nothing made them happy. So I asked them to make a list of ways to make...

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