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We’re all learning how to engage with each other in venues and settings we’ve never imagined. I, for one, think it’s pretty great. Still, it takes some adjustment, awareness, and...
Ummm… Uhhh… That’s what a deadly pause sounds like on the phone. On an important call, stalling or fumbling for words weakens your listener’s impression of your confidence and conviction....
One blazingly hot summer day, I learned a big lesson. My two sons decided to do a lemonade stand. But instead of setting up the usual table on the sidewalk,...
Imagine how much more profitable your business would be if you had a way to “read” your prospective client before you even started to offer your product or services. What...
What if you could “read” other people? What if you could predict how a co-worker would make decisions? What if you could predict what they would do… maybe even before...
I regained consciousness to blinding lights on the operating room table. “You’ve been in a bad accident,” the surgeon said. I don’t remember much after that for several days. A...
You never forget your first recession. Mine was after 9/11. (I literally opened an ad agency on September 10th, 2001.) Next came the 2008 crash. Marketing budgets were slashed. And...
One day, when my kids were young, they were all having a bad day. Nothing made them happy. So I asked them to make a list of ways to make...
Do you know a woman who underestimates herself? A woman who has no idea how amazing she is… whose heart is open to criticism? The world doesn’t know how to...
Think for a minute… What’s your LEAST favorite type of communication? For example, do you dislike networking events? Or speaking in front of a crowd? Or explaining the same exact...
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