In certain situations, personalities with Mystique have a certain advantage. They think before speaking. They observe. They watch. Mystique is the language of listening. These communicators edit what they say,... read more →
Spam is usually something that clutters our inboxes with ads for fake Rolex watches. But the principles of spam apply to ALL communication: every meeting, every phone call, every comment... read more →
True story… The moment I walked on stage for a recent big speech, my microphone died. No sound. Yikes. How can you over-deliver for your client if the audience can’t... read more →
You’ve probably experienced that tense moment when conflict arises… when furious glances dart across the conference table, or screaming matches erupt in the hallway. (Awkward!) Yet, conflict can be a... read more →
We’ve all had that cringe-worthy board room feeling. Your heart is pounding. Your palms are clammy and your mouth is dry. It’s time to pitch your big idea, and... read more →
Have you ever experienced love at first sight? You were enamored. You were captivated. You hung on every word, and everything about him or her was wonderful. Everyone who came... read more →
You know this feeling in your personal life. It’s when you’re reading a book, and you’re so consumed that you don’t notice time going by because you’re immersed. When... read more →
You are already fascinating. That’s a fact. But, are you allowing your natural, authentic personality to shine through on social media? Hmm. Maybe not. A lot of fascinating people... read more →
How many emails did you receive today? Dozens? Hundreds? (Too many, right?) Even emails from co-workers can feel like spam. Your emails don’t have to get deleted. You can write... read more →
Ever wanted your team to get motivated… pronto? Let’s say you’ve got a big deadline coming up. The pressure is on… you HAVE TO deliver the goods. But the amount... read more →