Each person on your team has a distinct personality. Can you read their cues?
Once you understand what makes each of your co-workers and employees more fascinating, you can start to build a far stronger team. By helping them discover and understand what makes them fascinating, you can help them sell more, manage better, and thrive at work.
When your team is focused on operating at its highest value, that’s when your business kicks into high gear.
Below is a list of 4 different Primary Triggers, and how each one delivers distinct value. (Do you recognize your co-workers in here?)
PASSION
Employees with a primary Passion Trigger want to be right in the heart of the activity. Properly motivated and coached, they’ll give outstanding customer service, because they naturally understand how to relate to people’s emotional needs.
They excel in introductions and pitches, because they can form bonds more quickly than Triggers such as Mystique and Alarm. Make sure that they understand your expectations, because their expressive nature and intuitive skill means they might tend to “wing it” rather than follow protocol.
A recommendation: Passion personalities thrive on direct face-to-face human contact. Give them plenty of opportunity to interact with customers, with you, and with each other.
ALARM
For employees with the Alarm Trigger, you’ll want to provide plenty of structure with a predictable schedule and policies. If you suddenly change your own vacation plan, or schedule a last-minute presentation, you might see them feeling flustered and struggling to regain balance. This will be true long after someone with the Passion or Rebellion Trigger has accepted the change.
They succeed magnificently when they can map out a plan, with desired results and contingencies, and then getting a group to adhere to the plan. These employees often work well in HR, billing, and other jobs that require tight control of company details.
MYSTIQUE
Mystique as a primary Trigger means that this employee wants to focus on the results. You won’t always know what he is thinking or doing, however you will see all the “proof in the pudding.” As is also the case with the Power Trigger.
Stand back, advise him as needed, but direct him with a light touch. For him, purpose means reaching a successful conclusion.
POWER
An employee with a primary Power Trigger can be most easily groomed for future leadership, because she’s probably already envisioning herself in a position of greater control than she currently enjoys.
Do not micromanage this person unless you want to see her either backlash against your grip, or leave for another boss. Instead, give her a little bit of room to prove herself, and then evaluate results together.
Which trigger are YOU using? Find out with the Fascination Advantage assessment. As soon as you get your report, tell us your “a-ha” moment here!
What about those whose primary advantage is Trust?
Although you wrote this with paid employees in mind, it works for volunteers also. Many organizations now thrive due to their volunteers, and many could do a better job if they understood their volunteers better. This might be a place to start.
You have just described my entire office, family and friends. Would love to read 'part II'.